Friday, January 20, 2012

Last CSM 7 Meeting Minutes

Slight correction, this is about CSM 6 meeting minutes, CSM 7 hasn't started yet. I just forget which number we're at, but since I already posted the link everywhere, it's staying as it is :p

The latest CSM Meeting Minutes are out.

A foreword on minute writing and The Borg

There's been some discussion about the use of "The CSM" throughout the minutes.

Throughout the CSMs, minutes had been released over the course of the term, highlighting individual stances and points of view and, to an extent, allowing some accountability. As far as the CSM-CCP face to face meetings were concerned, the minutes used either individual names or "The CSM" to denote a general degree of consensus. This construct was very useful in the first CSMs, because we were perceived as a loose collection of individuals incapable of constructive communal approach to problems, which wasn't the case. However in CSM 6, there have been none of the regular meetings where voting happened, instead favouring internal forum debates where points of view are exchanged, and on issues known to be tricky, internal consensus was reached among ourselves before reaching out to the devs. This change is not for the worst in terms of progress and efficacy, and I genuinely believe this allowed us to be very constructive. However in terms of accountability and allowing the public at large to know "who does what, who thinks what", this way of doing things is a failure.

Before the minutes were being written out, I had requested individual names be used wherever applicable, our secretary considered the suggestion but eventually decided not to go through with that suggestion. So I'll just have to go through the minutes again and say what I personally think and where my opinion differs or where my opinion was the one emphasized in a way or other.

Just to be clear, I don't mean by this to bash Trebor (CSM 6 Secretary) for his job with the minutes. If every CSM member had to be ranked in terms of time spent working on CSM stuff, he's at the top, just like he was during CSM 5, and I know from experience doing minutes is gruesome work.

This Council has been one of the most generally homogenous CSM to date. From the start it became apparent that a number of councilors were representative of the same playstyle, which in my opinion dilutes the value (if 6 voices say the same thing, one would have been as good). Still, Seleene was in there and despite being a member of a 0.0 alliance at the time, his former experience as Game Designer for Eve brought something different to the table. Trebor may have been a member of a sovholding alliance at some point too, but he wasn't the classical alliance leader representative and had some degree of knowledge of other subjects/areas, and I obviously do my own thing, going with whatever I believe is best for the game as a whole no matter who it seems to favor. I expected Mittens to be the major speaking person for the rest, and it mostly proved true, but he was quite productive and while I may not agree with all his ideas/opinions, he did present them well. So while the number of messages was limited, there was a good overlap from a number of good people. Let me reiterate that I do not in any way endorse the opinions of these members as a whole, rather that I find that they have a point to make, they make it, whether I agree with it or not is irrelevant as long as it's not retarded. Biased does not count as retarded.

As a final point on hivemind, I'll point out that throughout most of the term, there was little question what was a priority (get back to working on the fucking game), differences emerged when we finally obtained that and the focus was placed on smaller detailed changes. So it's fair to say the CSM was in agreement most of the time, but the devil lies in the details...

The minutes


Unless pointed otherwise, whenever "The CSM" is used, I agreed. Some points I will clarify.


A glaring "omission" is, to start with, the fact that the only thing I requested is that it be pointed out specifically I objected to partial skill respec. This is an important point to me as I was the only one speaking against it and arguing against it repeatedly during the meetings. The subject came up like 3 or 4 times, I objected it every time, yet not once is my objection mentioned. Either way, more on that later...




The reorganisation


The reason I asked "what role the Creative Director will be playing." is because Torfi, creative director, has been perceived and generally pointed at as the reason for so many resources being spent (wasted?) on InCarna, seeing that he was still part of the organisation post-layoff, the question was obviously what job he'd do, what level of authority he would have and whether he would go back to what I personally perceive as his strongest point: coming up with good ideas, particularly when it comes to the aesthetical and graphical aspect of the game.


While I was happy to see the reorganization of the company, and the fact Jon Lander (CCP Unifex) would be taking the lead, I was a bit afraid CCP Zulu would be perceived as the reason everything failed. Zulu did a good job (particularly in CSM 5, beginning of 6), then went a tad too much to the "dark side", but he was given an impossible task. So as one who's worked with him over the past 2 years, I can say there's no hard feelings and I trust he'll do a good job in his new role.



The changes to the CSM
I'm not a big fan of the idea of there being 7 members only, especially since the top 7 are usually representatives of large 0.0 alliances, but it's not something I can do much about (budget is budget). I insisted vehemently that STV would be a very bad thing until voter turnout increases, because with low voter turnout, STV gives an advantage to blocs (you can read the rest of my argument in the minutes :p). That message was well received, at least for now...
I agreed with the requirement to get a number of "likes" in a forum thread prior to the elections, the number I thought would be appropriate was at least 50 and no more than 100.


The Economy
During the economy session, the question of the economic input of incursions came up. Just to be clear, I agree with the assertion that the payout/time needs to be made more uniform across sites, a full argumentation for my reasoning why can be found on the forums. And for those who are not going to read the posts in that thread: I like incursions, I want more of them, I like the rewards as they are for most player, it's the blitzability I don't like.


The PLEX


I'll only say for this session was heavily about economics and influences between markets etc. As such, Trebor and I were practically the only ones talking with Eyjo, so I agree with everything in there ;-)

Security
I'll just point out I wasn't the one arguing that "arms race" point.

Crucible wrapup

"The CSM noted that the new T2 Triage module was functionally useless." Special mention for my triaging friends: I did say it, twice :p

"The CSM praised Crucible’s addition of implants on pod killmails". It took 3 years since I first made that request, but man I'm happy it got done. The dev who coded it (CCP Masterplan) got a bottle of vodka ;-)

"The CSM reiterated its desire for CCP to implement a partial skill respec, especially in the aftermath of major changes to ship classes such as the removal of drones from supercarriers."
One of the ways our good friend Mittens accomplishes things is by repetition and bundling. This is a valid tactic, one he uses repeatedly to good effect. The downside is when you disagree, you have to object a lot of times, which I had to do against the inclusion at least 4 times during the meetings, none of which mentioned in the minutes. So, no "The CSM" didn't reiterate its desire, the other 8 members did. I think it's a terrible terrible idea, and I've written very long posts on the subject about why. I'll probably reproduce them here, after this is done. But let me be clear on this point. I insisted it was a bad idea every time.


About the jump spool-up, it's a follow-up on a previous discussion (held during CSM 5), the idea is not new, it tries to handle a very real issue, and there are ways to do it which I support and others which I object. The main problem being that people would have time to flee from a scene when a beacon is lit if the spool-up works as a delay on a committed jump to an existing beacon.


The supercap tackling point on supercarrier wasn't one I particularly liked, at least not as a supercarrier only mechanics, if more ways to keep supers on field are going to be designed, I'd rather see a new ship class (capital interdictor, whatever), or the "stronger warp core strength" method. Otherwise it's another case where the only way of killing a super is with another super. And that I don't like.


Station Services on NPC Nullsec Stations


Having grown in the Great Wildlands, where NPC stations are the only options, I spent my time during that session defending the need for viability of NPC 0.0. I don't disagree with destructible outposts (on the contrary), but NPC 0.0, particularly when it's not surrounded by sov 0.0 need to be preserved as a viable place to live. Another thing the minutes don't mention is that I don't want services to be disabled for NPC 0.0 stations or this line: "CCP offered a suggestion of having a capital-only docking service added to NPC stations that could be disabled. The CSM agreed that this might work, as long as the service would regenerate over time." I disagreed with. I want capitals to be able to dock in NPC 0.0 stations.


Little things – Factional Warfare, Wormholes


Since I live currently mostly in lowsec, and KEEN (Rooks and Kings' wormhole division) lives primarily in wormholes, these topics were of particular interest to me. My general stance on FW is that it needs to be fostered, and the ways in which it could be are mostly what is described in the minutes. To the forum posters who object to the notion of FW being a testbed for 0.0 sov mechanics, it's the other way around. Meaningful occupancy mechanics need to be developed for Faction Warfare. And if they work correctly, the same principles should be extended to 0.0. To be clear, the devs (and I) really want Factional Warfare to be meaningful in its own right.


Wormholes


This would be a long post, and I'm not sure this is the place to handle it because it's going to be long-winded argument. The short version of it is I am in favour of a mechanic, no matter what it is, that removes the invulnerability that some people well entrenched in their wormhole enjoy. Obviously that position is not one shared by AHARM. That said, the difficulty with which one can reach a wormhole (logistics wise and all that) is what makes it interesting and viable too, something that makes it unique and interesting. Balanced mechanics can be found, and the wormhole stabilizer idea is but one that has already been discussed (we actually had a discussion with Two Step from AHARM and CCP Soundwave on that very subject during the emergency meeting), but I do not shy away from stating that I was the one advocating for a mechanism to get rid of the invulnerability some groups enjoy in wormholes while keeping the overwhelming majority of the wormhole dwellers in no worse a position than they are now. Which is a bit not mentioned in the minutes. I don't care if it's a stabilizer, a destabilizer, an undectectable wormhole entrance, or a divine intervention. I'll make a longer post as soon as humanly possible on the subject because, as shortly described, this would be a negative game-changer for everyone living in a wormhole. So if you can hold your judgement on my position until you heard it in full, that'd be great. And if you want to bash me then, by all means. :-)


"Some CSMs suggested that Sleepers should attack POSes, and/or pod people.". Pod people, why not, attack POSes I objected to that idea.


[Side politicking bit]
I take offense at Two Step's notion (he wrote this slightly self-serving part of the minutes) that the changes requested to wormholes are his and his only, by the way. He had a list, but many of the items in the list had been discussed before by others (including yours truly), and it wasn't the whole set of changes requested. For better or worse, the minutes have been kept free of names, I think it extremely poor taste to attribute to oneself the collective work in this instance. While he did a good job as a CSM alternate, the change requests to wormholes that have been made this year are far from his alone.
[/side politicking bit]

Game balance

I agreed the drake needed a rebalance, I agree the resits may be too high, but I certainly didn't agree that the RoF was the way to go (I actually don't remember hearing that mentioned at all, but I've been assured it's been said). My point of view on the drake is that it has both good long range damage, good buffer, good passive tank. Other BCs have to make compromises, the drake doesn't.

I agree (I actually request this) that Fleet CSes be looked into, the "multi-bonus" is a could not should as far as I'm concerned, but they need to be better than the T3 in raw bonus on a given ganglink.

The trickle mode I offered when I suggested it was to have the amount drained be a the actual value divided by the percentage difference between the nosser and the target. Either way it's a possibility if devs feel the NOSes need to be improved. I like them as they are, but that option could be viable.

Highsec wardec mechanics
Those haven't been included in the minutes, but the general idea and direction for them was the one I had been requesting, so I was happy with that session. The ability to be wardecced is not something I want to remove, by the way, just the way it happens and the griefing aspects of it. Won't say more on the subject...

Future highlevel discussions – Fixing broken systems
Using faction warfare as a test-bed for nullsec sov? -> Once more, no, implementing FW occupancy correctly and extending that to 0.0. In this instance, FW mechanics are the important bit.

Several CSMs didn’t like the idea of affecting spaceships directly -> I didn't like the idea. A ship should perform equally under sov than not.

CSM emphasized that "nullsec is about hate and cruelty". -> I didn't, but I don't necessarily disagree as far as large wars are concerned. My concerns when it comes to 0.0 are not about large wars (other people handle that bit well), my concern is how to get more people to enjoy it without being curbstomped.

The lowsec part were nice ideas being floated around, unfortunately no conclusions reached during most of that session. The line of thought that was CCP's during this conversation was however very much in line with the changes to FW/lowsec/piracy that I want.

In that same conversation, I objected to the notion that a ship was, in the context of piracy, a money-earning activity in and of itself. So that is why I made the comment "One CSM member pointed out that that buying a ship to fight in is not an investment in making more ISK (like when a player invests in his mission running ship), it is an investment in fun". I had added that such a balance would only be achieved when the value of fittings would be worth twice that of the hull on average (considering the item drop formula), and for that to happen drastic changes would need to occur on the module market, none of which have been discussed or are foreseeable. And some of which being undesirable (would mean T2 items worth at least 3 times more than they are now).

About ganking: One CSM comment was that if a player gets shot down by Concord, he shouldn't get a cut of the payout from the poor guy he just ganked. I don't remember if I said this or if I simply agree, but basically this. Ganking should be a viable activity (no space should be safe), but it shouldn't be a revenue stream, except preying on idiots ferrying billions in frigates.

A meeting with the Art department

I just want to point out that this conversation where we compared our priorities as far as art is concerned is the first that ever happened. We had meetings with art in previous CSMs, but never have we managed to get "priority" discussions. This is a very very positive change.

The rest of the minutes are fine with me.

Random/Misc stuff I forgot

Just commenting on some stuff other bloggers have reacted to...

I supported Drone giving ISK bounties instead of drone alloys. While this creates an influx of ISK, it helps revalue mining. It's a small step in the direction of making mining a viable activity again.

The basic idea that I support in terms of sov as a source of wealth is that the value generation should come from the bottom up, not top to bottom. Ie, if the rank & file make isk, the alliance gets richer, otherwise it doesn't. The moon as a primary income source for alliances causes a lot of differences in territory valuation, and decreases the overall fun to be had by members.

Faction Warfare leaders could be elected, and pvp should play a larger part in FW ranks, as opposed to PvE plexing.

The number and "category" of items that CCP has available to throw at the NeX store is of such nature that I think CCP should hold back on those until such a time as a viable regular release plan is decided, as well as a sane pricing structure. Releasing more stuff "because it's there" without a plan would be a bad thing.



In closing

This meeting was the last of CSM 6, it also marks an milestone of sorts for me. A while ago, I received this message:

On Thu, Nov 27, 2008 at 3:48 PM, CSM-admin <xxxxxx@ccpgames.com> wrote:

Hi,

You have been elected as an alternate in the CSM elections. You can find the full results in the latest CSM dev blog.


That marked the beginning of what is currently the longest held position on the CSM, more than 3 years, 5 terms... This term was a very nice one. I had great pleasure in working with my fellow delegates, and I hope I will be there again for some time to come. So thanks to everyone who voted for me over the years, I hope you will do the same next one.

PS: I'll be out of the country until wednesday, so won't have time to comment/react until then

Thursday, October 20, 2011

CCP Layoffs

CCP just laid off 20% of its task force. It's nothing the CSM can really say about it, so these are my personal thoughts...

We still don't have clear answers as to who got laid off, but the first I can see a sizeable part consists in "new" hires and WoD people.
The part that annoys me is that the people responsible are still going to be there to repeat their stupid mistakes.
It's fairly simple... Layoffs happen because cash is not available.
Cash is not available because subscription for Eve are not where they should be, and the growth does not provide indication enough that the prospect are overwhelmingly positive, so investors are not going to poney up cash if there's no good prospect.
The reason the subs are not where they should be is because of 2 failed InCarna expansions. We warned CCP it would happen, employees warned it would happen, and yet they went through with it.
Hilmar may have come forward to take the blame, and that's fine he's the CEO after all, but eventually one has to realize that Hilmar bases his decisions based on more than just himself. "People" had been pushing for that ridiculous plan. Yet they don't seem to have taken any blame for that.

In addition to which NeX could have been a success and a show for growth. Once again the release was botched, and the people responsible for the insane pricing structure are still around.

Bad decisions happen, especially when you try things out. A string of bad decisions in the face of contrary evidence however should result in sanctions.

Lay-offs, if they're unavoidable, are a good opportunity to get rid of the dead weight accumulated over the years. In every company there's people who are redundant, unproductive, and some who got there because of nepotism, sometimes all of the above. On this scale it's unavoidable that good people get eliminated who shouldn't be, but they can be a minority.

It seems that instead of axing the people responsible and the dead weight, CCP managed to botch its round of layoffs as well... Sad...

So once more, good luck and godspeed to the good people at CCP who got axed.

Sunday, July 10, 2011

How I do it

Being on the CSM, I get a barrage of complaints about the game, and people who contact me usually expect me to do something about it.

I spend countless hours reading about issues and problems voiced by people who engage in all of the activities eve has to offer. Living at a POS in wormholes is much harder than it needs to be, supercapitals are broken, industry hasn't had improvements in ages and many of the POS modules are useless, bots ruin the game, mining is boring and not really profitable, lowsec has no purpose, hybrids are broken, Black Ops are worthless, ... I could go on and on all day.

Many of the past CSM delegates burn out after a term, or even during the term, in no small part because not only do we get to listen and repeat that things are broken day in and day out, we have to face the frustration of dealing with the internal politics of a company, something the average player doesn't have to deal with; that the realities of software development are hard; and that resource allocation is never what we think it should be; etc. In addition to the "Eve Online" drama, we have the CSM Drama and the CCP Drama... CSM Members get sometimes bashed when CCP blunders, but you don't get to see how many blunders we actually manage to prevent.

Former and current CSM members sometimes comment "I don't know how you manage to do it and not get submerged by all this". I never thought about it very much, I just keep trudging along through thick and thin. After some thought the answer is pretty easy however: As it is, Eve Online is a good game. It has a large community of players, they're engaged, they communicate, they create things within the game and out of the game. The game itself is ever evolving, people find new things to use and abuse, groups of people rise and fall, everyone in their little corner of the game has something fun and interesting they're doing. They may be trying to build a mining corporation in highsec or shooting sansha in the face for fun and money or making traps for one another to blow their hard-earned spaceships up, but everyone is doing something, has a plan or a goal or a vision...

Eve is something that provides fun for the 18 year old college student in search of PvP adrenaline to my 81 year old (it's true) corpmate who enjoys logging in 1 or 2 hours a day to gather minerals and doing missions while chatting with people. We focus so much on the negative aspect we often lose sight of all the things that make Eve the great game it is, even with its issues.

I haven't turned all stary-eyed and morphed into a fanboi all of a sudden, I'm usually extremely [constructively] critical, I've been characterized as "Pitbull" or Mr. "What the hell is wrong with you" Cop during CSM-CPP meetings, but when trying to fix the flaws, it is sometimes nice to remember why we want to fix those so badly in the first place... So I take a step back, look at the game as a whole, and then dive into problem fixing :rage: mode.

Each has their own thing, but if you're curious my friends in Rooks and Kings are invaluable in providing the kind of fun I keep playing the game for (when I'm not busy manufacturing stuff :p), the latest examples of which can be read about here and here.

Saturday, July 2, 2011

Once more into the breach, my friends

Verily, the bards will tell the tale of those valiant knights who went on to storm the castle, forsooth! Or something.

We showed up fresh for the meetings. There was one item on the agenda and that was to solve the non-vanity microtransactions. We went on over the messages, the historical and recent posts, we went over the intentions behind the words, past and present, we tried to tackle the problem in broad terms, in precise examples, eventually settled on leaving the easy stuff aside and attacking the problem by the middle (the grey areas).

We discussed the merits of precise (as in contractual) statements as opposed to vaguer statements. We discussed the definition of words. It wasn't easy. But we understood our mutual stances and worked from there.

Then we worked on the statements that each (the CSM and CCP) would publish following this summit separately then compared notes. Upon doing so, a 2 hour discussion flared up on an agreement we had met yesterday where one of the party was not in agreement anymore. Except it turned out they were and what each meant was not what the other meant. All in all, we all finished and agreed on the respective statements and went through with them.

Those statements are being translated, rereviewed and published most likely today.
There are always caveats when we can't talk about absolutes in such a tense situation. But I would advise the reader not to nitpick too much the wording.
I take the fact that CCP and the CSM argued so much over the definition of words and the statements in general as a sign they mean what they say.

The result is positive to me and I get out of the summit satisfied that I have done my job correctly, even though some things didn't go as far as I would have wanted (or as soon), but progress has definitely been made and the statements as they are stand on their own and it is my personal impression that this should restore a situation where we can finally start shooting one another again.

It is less important, but in addition to these things, we were shown parts of the next Eve marketing campaign (looks great), and received some surprising and welcome news as to the directions and progress several teams had made with their projects.

I am still in transit back from Iceland, and couldn't post yesterday due to hotel internet malfunction, but I'll be back home in a few hours.

If the devblog gets published and you have questions, I will log into Eve and here and on eve-o etc right as soon as I'm back home, so don't hesitate to ask questions.

Edit: while the released blog doesn't specifically address it: the player economy will not be circumvented. a painted/remodeled ship bought in the NeX store will require the regular version to be provided as well as AURUM.

Thursday, June 30, 2011

Emergency Meeting

Day 1 of the emergency meeting is practically over. Now we have the "informal meetings" that happen over dinner and beer. (No, these are not attempts at buying us off, though I'd love that).

I won't be able to discuss some specifics of the meetings until the thing is over and we've cleared everything, but a status update is in order.

The atmosphere within the attending CSMs was relatively relaxed. Unlike other times, there was no discussion about World of Tanks or other non-CSM things however and all of the time spent yesterday was spent talking about the issues. There is general consensus on the situation with some slight nuances when it comes to specifics.

Today, we started with the "easy stuff". InCarna perception, CQ, Nex Store useability and pricing structure, we also touched up a bit on the 99 dollars program. Tension was present in growing quantities over the day, but the conversations were constructive and not overly confrontational. Points were made clearly and unequivocally, but in a decent atmosphere.

The Employees within CCP who don't participate in the meetings and knew us took the time to discuss aspects of the issues during lunch and breaks, on both sides, either appreciating our perspective or playing devil's advocate or providing mitigating (but still reasonable) points to the discussion.

As far as the meetings are concerned, progress has been made on some points, elements of answers have been found for others. Overall I deemed this day positive with one caveat I will get into after the public announcement has been made (note to self:230).

The toughest day will obviously be tomorrow, and we'll see how that goes, but considering the conversations we've had both with people who will participate to those sessions and others, I have good hope things will turn out fine. Hope I won't be proven wrong.

Sorry for not getting into the gritty details, but it would be unfair to promise or incite to rage either way until things are set in stone.

Now off for debriefing with the CSM delegates. Will update tomorrow.

PS: I don't have *real* internet access, please repost this to the appropriate channels as appropriate.
PPS: Sorry for not answering all your evemails, there was just too many to respond to individually, I read them all up to yesterday.
Stephan aka Meissa Anunthiel

Sunday, June 26, 2011

Light at the end of the tunnel?

It seems CCP has heard our complaints, partially at least...

CCP Zulu's latest devblog goes on in a better direction than the previous one...

While it doesn't fully address our concern, and what it does address does not do so to the extent we would want, it is apparent our message has been heard and CCP is willing to engage (again) in constructive dialog.

It may have been the case that CCPers were under pressure from top management to "stay the course" and our recent demonstrations/cancellations/posts/shooting at structures started to raise some alarms.

Either way, we've been summoned to Iceland on very short notice. Frankly I don't see the point, we could convey mostly the same thing with the skype conversations we've been having non-stop. However there's genuine added value to being present face to face when engaging in conflictual dialog, so that may be that, and also the people we are having skype conversations with may not be the same...

I just hope they don't hope they're going to change our minds by getting us some dinner or something, but I doubt that's what they plan. We've had enough interactions in the past for them to know I, for one, do not shy away from strong words when they are necessary and cannot be bought of. Considering the tone of this last message and the discussions we've had over the past days, I expect something productive to come out of it. We'll see... To recap, my position is this:

1) I don't want gold ammo, ships for $, +10% damage implants or any other form of "pay2win". I'm fine with t-shirts, ship paint jobs, corp logos on ships & outposts, that kind of non competitive thing. I want CCP to stick with that stance.

2) I want NeX price to be altered, ideally between the $2 and $5 price range for the vast majority of the items so that everyone can participate, as opposed to the to 10% richest plebs. I don't mind $150 monocles as long as everyone can participate to a significant degree.

3) I want commitment that the option not to load CQ stay in place until such time as the performance for docking & loading station environment becomes acceptable (read: 20 seconds on my machine, subjective criteria, I know :p)

4) I want clarifications on the $99 program so that fansites are not milked if they manage to recoup even the slightest bit of their cost through ads.

This is what I'll be going to Iceland with, as well as the reasons for those things. Should there be anything more to add, be sure to contact me or one of the other CSM delegates.

I'll definitely keep you posted.

Saturday, June 25, 2011

And so it continues...

Yesterday I was informed a mail was making the rounds, purported to be from CCP Hellmar (CCP CEO). That email was really really not good, and I hoped, for the sake of trying to find solutions, that it wouldn't get released to the world... The cat is out of the bag: http://www.evenews24.com/2011/06/25/ccp-hilmar-global-email-shows-the-reasoning-behind-ccp-zulu-devblog/

In that mail (that I couldn't confirm comes from Hilmar, so it may be wrong), we hear several things:

[the latest expansion: CQ] rolls out without a hitch, is in some cases faster than what we had before, this is the pinnacle of professional achievement.
The pinnacle of professional achievement... The turd that lets me dock up in 90 seconds, has lighting issues all over the place, disabled cynojammers, broke effects in wormholes, removed implants from people's heads... Ok...
After 40 hours we have already sold 52 monocles, generating more revenue than any of the other items in the store.
 So, going by these figures, CCP made, at most, in the first 2 days 15,000$. And they call that a success.
This we have done after months of research by a group of highly competent professionals, soliciting input and perspective from thought leaders and experts in and around our industry.
And yet, a few weeks before release, they still didn't have a pricing plan to communicate to the CSM. I repeat, not that they didn't do it, they didn't HAVE it.

We went out with a decisive strategy on pricing and we will stay the course and not flip flop around or knee jerk react to the predictable.
Sooo, in essence, that says "fuck you guys, you can shout all you want, we won't budge". This explains Zulu's devblog, and paints a bleak picture as far as negociation is concerned.

However, he also says this:


I can tell you this is one of the moments where we look at what our players do and less of what they say.
Since dialog is conditioned to actions, let me ask all of you, readers, to protest in Jita, Amarr, Rens. Jetcan shuttles, shoot monuments, rename all your ships, whatever is necessary.

Also, if you have a subscription, cancel it. I don't ask you biomass your characters, I would rather see a resolution to these issues than stopping playing the game, but the only metrics CCP has easy access to is subscriber numbers. So cancel your subscription, and if you're about to lapse, buy a plex with that same CC. The non-permanence of your account will in and of itself send a strong message.

Will keep you informed.